Emerald City Supporters

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Mentality Gear Round 2 (Ended June 14)

General ECS talk.

Unread postby crdiaz73 » Mon Jul 13, 2015 1:34:05 pm

I order three products from the Mentality Gear Round 2 (EMERALD CITY SUPPORTERS MID-SEASON BUY) order submission and only received 1 product (Beanie). I called Kotis and they stated that the rest of my order was cancelled and they could not tell me why? I asked if it was because not enough people ordered to justify the order and they stated I would have to talk to our Coordinator: Elizabeth Munson. Is there a reason for the cancellations?
Also I did not receive an email or any notification that I would be refunded the ordered items I did not receive, I checked and I did indeed receive a refund for said items. If I had received the beanie and called to see where the rest of the order was I would have known this occurred.

This is more of a heads up for others who may not be aware of the situation.

Original order message:

"Didn't get to order that rain jacket in the last round of Mentality? Didn't want to buy the tank if you couldn't wear it until July? Well, here's your chance to grab those items you missed out on before!

The 2015 gear, with its silent nod to the 'Decade of Dominance' and Section 113 helps you represent, right along with your fellow supporters at RBP, at work, or even an away match. ECS is offering even more high-quality options and styles for both men and women. You asked, we listened and can happily say that there's truly something for everyone to show their support!

Our second sale ends Sunday night and you don't want to miss this wave of ordering so you can wear your gear for the upcoming summer months. You'll be able to pre-order online or at the ECS Merchandise Table outside of section 122, where items will be available to see as well. We'll have one more opportunity to get all of your must have items, but don't wait til then!

Why envy all your fellow supporters' gear? The ordering deadline is June 14 at midnight Pacific!"
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Unread postby mikewarbington » Tue Jul 14, 2015 2:07:25 pm

There was a round two already? Damn, I missed it.
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Unread postby crdiaz73 » Tue Jul 14, 2015 2:31:52 pm

Got this message today after complaining to customer service yesterday:

Hello,

Due to a low quantity of orders on the ECS iBuy sale, we had to refund all purchases and cancel the order. This includes the purchases you made on the iBuy sale. Apologies for the non-response on the order status! You should have a full credit on your credit card sometime between June 25 and July 3rd. Notify me if you have not seen the credit back to your card.

This week, we are working with ECS to start another iBuy with the same apparel. Please check in on their website later this week and next to place another order on the new iBuy sale.

Best, Brian Becker, Account Coordinator | Kotis Design w 206.466.1841

quote="crdiaz73"]I order three products from the Mentality Gear Round 2 (EMERALD CITY SUPPORTERS MID-SEASON BUY) order submission and only received 1 product (Beanie). I called Kotis and they stated that the rest of my order was cancelled and they could not tell me why? I asked if it was because not enough people ordered to justify the order and they stated I would have to talk to our Coordinator: Elizabeth Munson. Is there a reason for the cancellations?
Also, I did not receive an email or any notification that I would be refunded the ordered items that I did not receive. I checked and I did indeed receive a refund for said items. If I had not received the beanie and called to see where the rest of the order was, I would have never known this occurred.

This is more of a heads up for others who may not be aware of the situation.
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Unread postby jamesbchrist » Wed Aug 12, 2015 4:00:45 pm

Any word on when round 3 will be??
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Unread postby bougiehoolie » Wed Aug 12, 2015 6:06:05 pm

jamesbchrist wrote:Any word on when round 3 will be??


Yes we'll be announcing it in the next few days!
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Unread postby jamesbchrist » Thu Aug 13, 2015 4:28:13 pm

Heck yes!
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Unread postby bougiehoolie » Mon Sep 7, 2015 6:34:53 pm

Last round ends tonight at midnight. http://kotisdesign.com/ecs
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Unread postby adamrepcik » Thu Sep 17, 2015 7:54:07 am

Any plans for another run?
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Unread postby aeolsen » Thu Sep 17, 2015 9:16:12 am

Not for this gear but we may have some extras to sell so keep an eye on the forums for more information
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Unread postby BBallEP » Tue Sep 22, 2015 6:06:47 am

Did we get enough orders for round 3 to ship?
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Unread postby aeolsen » Tue Sep 22, 2015 7:03:56 am

We are working on figuring that out right now. Should have an answer from the supplier this week on everything.
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Unread postby aeolsen » Fri Sep 25, 2015 11:12:15 am

Everything for the third and final round should be arriving to around the 9th of October.
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Unread postby Cstrom476 » Wed Oct 28, 2015 9:29:30 pm

Damn my work I always miss out on this stuff. I recently saw a guy when I was heading into work yesterday was wearing a mentality sweatshirt hoodie.
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