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Problem with ticket e-mail for 11/10 -- HELP!

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Unread postby regnaD kciN » Thu Nov 6, 2014 5:50:11 pm

New ECS member here, with a problem I don't know how to resolve.

I purchased three GA tickets for the FCD semi next Monday night through ECS. I just got my ticket e-mail, and only the first of the three attached tickets works -- it has a file size of around 250K and can be opened by Adobe Reader, while the other two are much larger (almost 1Mb each) and won't open. Obviously, those two attachments appear to be corrupted. Who do I contact to help me get this matter fixed? Thanks.
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Unread postby Nikolai » Thu Nov 6, 2014 6:02:41 pm

Probably should send an email to shop@weareecs.com. They'll get you sorted.
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Unread postby futbolgirl » Thu Nov 6, 2014 6:17:32 pm

regnaD kciN wrote:New ECS member here, with a problem I don't know how to resolve.

I purchased three GA tickets for the FCD semi next Monday night through ECS. I just got my ticket e-mail, and only the first of the three attached tickets works -- it has a file size of around 250K and can be opened by Adobe Reader, while the other two are much larger (almost 1Mb each) and won't open. Obviously, those two attachments appear to be corrupted. Who do I contact to help me get this matter fixed? Thanks.


Reply to travel@weareecs.com and the monkeys will resend.
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Unread postby regnaD kciN » Thu Nov 6, 2014 8:43:57 pm

Thanks -- problem solved!
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Unread postby Llarian » Thu Nov 6, 2014 8:44:49 pm

Hm, that's a new one... Hopefully this is an isolated thing...
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